How to Interact With Your Followers, Fans and Customers

In our previous blog, I admitted that I’d been ignoring fans, follows and customers. And, just in case, you’ve been doing something similar, here’s some things I’m going to do about it that you can steal and adopt for your own purposes. Twitter When someone follows send a direct message with a thank you note, […]

Are You Ignoring Your Customers?

I realised something alarmingly obvious the other day. It shocked me, surprised me and shook me to my boots. I realised I was ignoring my friends, followers and fans. If I was running a retail store, it would be like having a potential customer enter the store and not walking up to them to ask […]