Five Ways to Multiply Your Customers

Five Ways to Multiply Your Customers

PROFIT : If you really want to multiply your audience rather than increase it just a little, you’ll need to think differently. Here’s five ways to design your product, service and business to get people talking about you and add bottom-line value to your business.

Direct Marketing is where businesses talk straight to the consumer.
Examples: flyers, catalogues, promotional letters.

Word of Mouth is simply getting people talking. We all do it every day. Word of Mouth Marketing is getting people talking to fulfil your marketing objective.
Examples: This Book Rapper issue is word of mouth for the authors and their books, just like Oprah’s Book Club.

Viral Loops can be simple and straightforward: design your product or your business process to invite your customers to refer other people.
Examples: Tupperware, Ponzi Scheme, Hotmail, YouTube

Viral Networks thrive on network effects: the more people that use your service the better it gets. For instance, the more people you know with a phone, the more people you can call. Typically, they grow virally because the users provide the content rapidly expanding the value of the network.
Examples: Google, Facebook, LinkedIn, Twitter, Flickr

Double Viral Loops are a hybrid of both Viral Loops and Viral Networks. They grow exponentially because the user of one network may also create a new network on a different topic. Piggybacking and stacking networks is another way to achieve this.
Examples: Ning, PayPal + eBay, Flickr + Blogging.

More Updates

Why On Experience Exists

For most of my career, I’ve been wrestling with the same question: How do you turn what you know into something of value? And inside

Mark Molony - When Your Training Fails

When Mark Molony walked into his first day as a social worker, he thought his training had prepared him for anything. Then a grieving widow

I just need to say it better

When you’ve spent years building experience, and you get to the point where working harder isn’t changing anything, you start to wonder if the issue