John Jantsch, The Referral Engine
Too often referrals are a BTW – “By the way, got any referrals for me?” Yuck!!! Instead of tackily tacking it on the end of your service, start with the referral in mind. Build the expectation in your customer’s mind in advance. And, the business systems that deliver remarkable results.
A flood of referrals will only arrive if you build a referral culture and the business systems to match. You’ll need to differentiate yourself, identify your ideal customer, design referral touchpoints, educate with content and attract both customers and partners.
Invite, teach and encourage others to blow your trumpet! How many new referrals can you generate in the next 90 days? Start by counting them. Then build systems to attract more and better qualified leads.
Buy The Referral Engine on Amazon
When you’ve spent years building experience, and you get to the point where working harder…
In this On Experience conversation, I speak with mindfulness teacher Mark Molony about experience, judgement,…
If you’ve spent years building experience, you may have been in this situation. You're putting…
Recently, I recorded a conversation with Michael Henderson from Cultures At Work. Michael is a…
If you've been following this channel for a while, you'll know the work here has…
There was a period in my work when I knew I was helping people. Clients were…