Do you have a design strategy for your organisation? What is the role of design in your organisation? Is it an after-thought or the core driver of your success? Here we consider design strategy and the three building blocks for using it to make a difference.
A key Apple strategy is not to focus on market share. Instead, they focus on margins – profit per item sold. And, their premium design process drives this premium market position. Whilst most companies slice design to fit costs, at Apple the design of the product takes priority.
Great design puts the user at the centre. It’s not about showcasing your engineering capability, it’s about satisfying the customer. And, nothing lives in isolation. Every end-user touchpoint is considered to create a complete customer experience.
In contrast to others, the Apple product line is limited. There are only two iPads, one current iPhone and three computer types. This hyper-focus favours higher quality design.
To start to explore the role of design in your organisation – and develop your design strategy – ask these key questions:
This is an extract from the Book Rapper issue Apple D: How to be the Apple of Your Industry. It’s derived from John Edson’s book Design Like Apple.
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